HOW CARE WORKS

Care from home, reviewed by a licensed provider.

Care is provided by licensed nurse practitioners and physician assistants through LocumTele, who decide whether treatment is appropriate.

How it works

Your path to care, from home.

Four quiet steps. A licensed provider decides what's right for you.

Step one
Online visit
A short health intake from home. No waiting room.
Step two
Provider review
A licensed provider reviews it and, if appropriate, writes your plan.
Step three
Shipped to you
Your medication and supplies arrive in discreet packaging. Shipping is included.
Step four
Ongoing care
Check-ins, messaging and plan changes, with no new visit fee.

No charge unless a licensed provider approves treatment.

A clinician's hands holding a stethoscope

Your visit

Visits happen through a secure telehealth platform. Your licensed provider reviews your intake before any prescription is issued.

When you're charged

You pay $0.00 when you place your order request. We then email you a secure payment link to save your card. You're charged only if a licensed provider from LocumTele approves treatment, usually within 24 to 48 hours. Your first billing date is the day treatment is approved. Not approved = not charged, and nothing ships.

Ongoing care

Message your care team any time. Your provider checks in before refills and can adjust your plan. Your plan renews automatically at the price and interval shown until you cancel, and you can cancel any time before your next refill by emailing support@myaurelhealth.com.

PHARMACY RELATIONSHIP

Who fills your prescription.

Prescriptions written by LocumTele providers are sent to VSDH, a state-licensed pharmacy, which prepares, labels and ships your medication under an individual prescription. Aurel Health is a telehealth platform. It is not a pharmacy and does not compound or manufacture medications.

YOUR CARE TEAM

Real providers. Real care.

Clinical entity: LocumTele. A licensed provider from LocumTele reviews your intake within 24 to 48 hours and decides whether treatment is appropriate for you.

Meet our providers